11-4945-227-00 3M, 11-4945-227-00 Datasheet - Page 23

• Manufacturer Part Number: 11-4945-227-00
• Description: TOUCH SYSTEM
• Manufacturer: 3M
• Series: C1700SSr
• Type: Capacitiver

Specifications of 11-4945-227-00

• Length: 13" (337.9mm)
• Width: 16" (405mm)
• Height: 10.6" (270.3mm)
• Interface: RS-232
• Diagonal Screen Size: 17" (433mm)
• Lead Free Status / Rohs Status: Details

3M™ MicroTouch™ Display C1700SS Installation Guide
Troubleshooting the Touch Sensor
Table 3. Common Touch Sensor Installation Issues
Common Installation
Issues
Touch sensor does not respond
to touch
Touch sensor is not accurate
Cursor does not follow finger
movement or does not reach
the edges of the screen
Cursor is not located directly
underneath your finger
Cursor is extremely jittery or
erratic
Cursor lags finger
Power Management
Regulatory Agency Approvals
If you are experiencing problems with the touch sensor, check the following list of
common installation errors.
The C1700SS Display conforms to the Video Electronics Standards Association (VESA)
Display Power Management Signaling (DPMS) standard. To benefit from power
management, the display must be used in conjunction with a computer and video card
that implements the VESA DPMS standard.
The PC automatically invokes the power management feature if you do not use the touch
sensor, mouse, or keyboard for a user-defined period of time. To restore the video image,
simply touch the screen, press a key, or move the mouse. To set the period of time after
which the PC will invoke the power management feature, refer to the user manual that
came with your video card or PC.
The C1700SS Display complies with the following regulatory standards:
•
•
•
FCC-B
CE
UL/cUL
Possible Solutions
• Review the installation procedures. Are all cables connected
• After you installed Touch Software, did you restart your PC to
• Are the communication settings correct? Is the touch sensor trying
Calibrate the touch sensor for the current video resolution and operating
system.
Calibrate the touch sensor for the current video resolution and operating
system.
• Open the touch sensor control panel and make sure all cursor offsets
• Calibrate the touch sensor for the current video resolution and
Stabilize the cursor by adjusting the operating frequency of the touch
sensor controller.
Lower the baud rate of the touch sensor controller and the touch sensor
driver.
3M Touch Systems Proprietary Information
properly?
activate the touch sensor driver?
to use the same COM port or IRQ as another device (for example, a
mouse)? If so, a hardware device conflict will result and the touch
sensor will not work.
(vertical, edge/horizontal) are turned off.
operating system.
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