11-91378-225 3M, 11-91378-225 Datasheet - Page 31

• Manufacturer Part Number: 11-91378-225
• Description: LCD Touch Panels 17 M1700SS 1280x1024 USB, Black
• Manufacturer: 3M
• Series: M1700SSr
• Type: Capacitiver

Specifications of 11-91378-225

• Length: 13" (337.9mm)
• Width: 16" (405mm)
• Height: 10.6" (270.3mm)
• Interface: USB
• Diagonal Screen Size: 17" (433mm)
• Lead Free Status / Rohs Status: Details

3M™ MicroTouch™ Display M1700SS User Guide
Troubleshooting the Touch Sensor
Table 3. Common Touch Sensor Installation Issues
Common Installation Issues Possible Solutions
Touch sensor does not respond
to touch
Touch sensor is not accurate
Cursor does not follow finger
movement or does not reach the
edges of the sensor
Cursor is not located directly
underneath your finger
Cursor is extremely jittery or
erratic
Power Management
If you are experiencing problems with the touch sensor, check the following list of
common installation errors.
The M1700SS Display conforms to the Video Electronics Standards Association (VESA)
Display Power Management Signaling (DPMS) standard. To benefit from power
management, the display must be used in conjunction with a computer and video card
that implements the VESA DPMS standard.
The PC automatically invokes the power management feature if you do not use the touch
sensor, mouse, or keyboard for a user-defined period of time. To restore the video image,
simply touch the sensor, press a key, or move the mouse.
• Review the installation procedures. Are all cables connected
• After you installed Touch Software, did you restart your PC to
• Are the communication settings correct? Is the touch sensor trying
• Calibrate the touch sensor for the current video resolution and
• Calibrate the touch sensor for the current video resolution and
• Open the touch sensor control panel and make sure all cursor
• Calibrate the touch sensor for the current video resolution and
• Stabilize the cursor by adjusting the operating frequency of the
properly?
activate the touch sensor driver?
to use the COM port or IRQ of another device (for example, a
mouse)? If so, a hardware device conflict will result and the touch
sensor will not work.
operating system.
operating system.
offsets (vertical, edge/horizontal) are turned off.
operating system.
touch controller using the touch sensor control panel.
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