C2254PW 3M, C2254PW Datasheet
C2254PW
Specifications of C2254PW
Related parts for C2254PW
C2254PW Summary of contents
Page 1
... Multi-Touch Chassis Display User Guide Models C2254PW and C2234PW Read and understand all safety information contained in this document before using this product. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 ...
Page 2
... Touch Systems, Inc. warranty, then 3M Touch Systems, Inc. sole obligation and User’s and Purchaser’s exclusive remedy, will be Touch Systems, Inc. option, to repair or replace that Product quantity or software media or to refund its purchase price. 3M Touch Systems, Inc. has no obligation under 3M Touch Systems, Inc. warranty for any Product, software or software media that has been modified or damaged through misuse, accident, neglect, or subsequent manufacturing operations or assemblies by anyone other than 3M Touch Systems, Inc ...
Page 3
... Supported Video Display Modes and Refresh Rates ............................................... 16 Configuring the Display Settings ............................................................................. 16 Adjusting the Chassis Multi-Touch Video Display.................................................. 16 Chapter 3 Enabling Your Multi-Touch Chassis Display Windows™ 7 USB Compatibility ............................................................................ 23 All Other Platforms .................................................................................................. 23 Multitouch Application Support ............................................................................... 23 Installing 3M™ MicroTouch™ Software ................................................................ 24 Video Alignment ...................................................................................................... 24 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3 ...
Page 4
... Soft Reset ................................................................................................................. 43 Unit Type.................................................................................................................. 43 Appendix C Troubleshooting & Maintenance Display Installation Problems .................................................................................. 45 Troubleshooting the Touch Sensor........................................................................... 46 Power Management .................................................................................................. 47 Appendix D Regulatory Information Regulatory Agency Approvals ................................................................................. 48 FCC Warning ........................................................................................................... 49 CE Conformity for Europe ....................................................................................... 49 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide ...
Page 5
... These displays feature a touch sensor interface, several mounting options, and sturdy construction. The Multi-Touch Chassis Display is a 22” LCD with 16:10 aspect ratio. 3M Multi-Touch Technology, based on 3M projected capacitive touch technology and electronics, offers fast, accurate and simultaneous 10-finger touch functionality for next-generation, multitouch applications ...
Page 6
... Intended Use The 3M Touch Systems Multi-Touch Chassis Display was designed for touch input and tested to replace an existing display. These displays are intended for indoor use only and are not designed for use in hazardous locations. ...
Page 7
... Do not remove the cover or back of the display. The backlight inverter output is at high voltage. • This device must be operated with the original power supply and cable provided as shown below: • LITEON PA-1081-01 or EDAC EA11001C-120 for the C2254PW • LITEON PA-1041-0 or EDAC EA10521E-120 for the C2234PW • Do not use a damaged power supply. • ...
Page 8
... Remember to take into account that the operating temperature of the installation may be greater than the room ambient, and consideration should be given to installing the unit in an environment compatible with the maximum rated operating temperature. Specifications can be found in the product data sheet on the 3M Touch Systems website at http://www.3m.com/touch/. • ...
Page 9
... The power cable or plug is damaged or frayed. Touch Sensor Care and Cleaning The touch sensor requires very little maintenance. 3M Touch Systems recommends that you periodically clean the glass touch sensor surface. Be sure to turn off your display before cleaning. Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning agent for your touch sensor ...
Page 10
... Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – p.m. throughout Europe. You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern Standard Time) by calling the hot line, sending email or a fax. • ...
Page 11
... Carefully unpack the carton and inspect the contents. Your Multi-Touch Chassis Display includes the following cables and accessories: • USB and RS-232 serial communication cables • DVI and VGA video cables • Power brick • LITEON PA-1081-01 or EDAC EA11001C-120 for the C2254PW 3M Touch Systems, Inc. Proprietary Information -- 37732v04 11 ...
Page 12
... Software CD and documentation Cables Included with Your Chassis Multi-Touch Display USB Cable US power cable EU power cable (optional) VGA cable 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide 9-pin RS-232 serial cable Power brick UK power cable (optional) DVI cable ...
Page 13
... For additional details, refer to the Adjusting the Video Display later in this chapter. Mounting the Multi-Touch Chassis Display The Multi-Touch Chassis Display is designed to fit any type of enclosure. All 3M Touch Systems chassis displays are encased in rugged metal instead of plastic, making them easy to integrate. ...
Page 14
... Note: ESD susceptibility at the system level is dependent on the integration methodology. To ensure proper ESD protection for the chassis display in ESD sensitive applications, 3M Touch Systems recommends that the perimeter of the display be surrounded by an electrically insulating closed cell foam gasket. Given the variety of factors that can affect the use and performance of any product, some of which are uniquely within the user’ ...
Page 15
... Refer to the published specifications for the maximum and minimum operating temperature and humidity conditions. Refer to the product data sheet on the 3M Touch Systems website at http://www.3m.com/touch/. Video Card Requirements Before you connect your touch display, make sure your computer has a video card installed that supports the native video resolution of 1680 x 1050 for the Multi-Touch Chassis Display ...
Page 16
... Display a test image or pattern whenever you adjust the video. Your Multi-Touch Chassis Display has five controls for adjusting the video display. MENU SELECT 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide Refresh Rate (Hz) 60, 67, 72, and 75 ...
Page 17
... You can press the Menu button at any time to display the options again. Pressing Menu will pull up the On Screen Display (OSD) menus, as shown below. Image Menu 3M Touch Systems, Inc. Proprietary Information -- 37732v04 + to move from the Menu selection to specific choices and to ▬ ...
Page 18
... OSD Choices Image Menu Brightness Contrast Sharpness Color Temperature 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide Description Choices are Brightness, Contrast, Sharpness, or Color Brightness Selecting the Brightness option will allow you to adjust the luminescence of the display. Adjust the brightness using the up and down buttons ...
Page 19
... OSD Choices IMAGE Auto Adjust Clock Phase H Position 3M Touch Systems, Inc. Proprietary Information -- 37732v04 Description User Settings Adjust the Red, Green and Blue channels to your preference. Settings are saved automatically. Choices are Auto Adjust, Clock, Phase, H Position, V Position. Not available when using the DVI connection ...
Page 20
... OSD Choices V Position System Menu Input Timer 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide Description V Position (Vertical position) Moves images vertically on screen either up or down. Settings are saved automatically. Choices include Input, OSD, Language and Reset Settings ...
Page 21
... Multi-Touch Chassis Display User Guide OSD Choices OSD H Position OSD V Position Languages 3M Touch Systems, Inc. Proprietary Information -- 37732v04 Description OSD H Position Adjusts the horizontal placement of the OSD display on your screen. Settings are saved automatically. OSD V Position Adjusts the vertical placement of the OSD display on your screen. ...
Page 22
... OSD Choices Reset Defaults 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide Description Reset Resets the control functions back to the original factory preset values. Settings are saved automatically. ...
Page 23
... Refer to Microsoft's Windows 7 documentation for additional information. All Other Platforms When using a Windows™ 7 serial connection or for Windows XP, Vista or Linux operating systems (either USB or serial), 3M provides MicroTouch MT 7 Software for multi-touch drivers. This guide includes information for writing your own drivers to interface with the 3M Multi-Touch Technology. ...
Page 24
... If you are experiencing problems with the touch sensor, you can use the diagnostic utilities provided to test the system. For more information on installing this software and using the control panel, refer to the 3M™ MicroTouch™ Software User Guide on the accompanying the corporate website at www.3m.com/touch. Video Alignment The Multi-Touch Chassis has been calibrated prior to shipment and the display as delivered does not require video alignment ...
Page 25
... Multi-Touch Chassis Display User Guide If you are using 3M™ MicroTouch™ Software, launch the MT 7 Control Panel and follow the instructions on the Main tab. You'll be asked to touch 3 targets. If you are writing your own drivers, you should provide your own video alignment tool. Use the Paint program (Start> ...
Page 26
... You should be aware of the results before executing any firmware commands. To optimize the performance of the PX controller and simplify the development of custom drivers, 3M Touch Systems recommends you use the commands listed in this appendix for current development. Communication Basics This section provides information on sending firmware commands to the controller and interpreting the responses that the controller returns ...
Page 27
... This is a command Calibrate Extended style calibration. The controller will auto- orient on this 2 point calibration. Table 2. Calibration Setup Stage Offset Field 0 bmRequestType 1 bRequest 2 wValue 4 wIndex 6 wLength 3M Touch Systems, Inc. Proprietary Information -- 37732v04 bmRequest bRequest Type 0xA1 (D2H) 0x01 0x21 (H2D) 0x09 0x21 (H2D) 0x09 0x21 (H2D) 0x09 0xA1 (D2H) 0x01 Size ...
Page 28
... Windows-based system. Your operating system may be different. The illustration below shows the coordinates of the calibration targets and display corners. The corners show the video coordinates in parentheses and the touch screen coordinates in brackets. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide Size Value ...
Page 29
... POC Status – The status of the Power-on Checks. Various controller systems are checked at power-up. If any failures in these systems are detected, a POC flag is set. The POC status field reports the state of these flags. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 (0, 0) [0, 0] (1469, 131) ...
Page 30
... Table 10. Data Stage (controller response) Offset Field 0 Report ID 1 Max Count Note: The number of actual contacts reported may exceed this number. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide Description Notes Not used ROM_ERROR Code area checksum error PWM Error ...
Page 31
... Set Feature –Restore Defaults This is a request to restore parameter defaults. Table 13. Restore Defaults -- Setup Stage Offset Field 0 bmRequestType 1 bRequest 2 wValue 4 wIndex 6 wLength 3M Touch Systems, Inc. Proprietary Information -- 37732v04 Size Value Description 1 0x21 Class,H2D,Interface 1 0x09 Set Report 2 0x0303 msb=03=Feature lsb=03= Feature Report ID 2 ...
Page 32
... Touch Report 21 Touch Report 31 Touch Report 41 Touch Report 51 Touch Report 61 Actual Count 62 Not used 63 Not used 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide Size Value Description 1 0x03 Feature Report ID 1 0x08 Restore Defaults 6 0 Not used Size ...
Page 33
... X lsb 3 X msb 4 Y lsb 5 Y msb 6 Width lsb 7 Width msb 8 Height lsb 9 Height msb 3M Touch Systems, Inc. Proprietary Information -- 37732v04 Size Value Description 6 0xXX 0x00 Report not valid 0x04 Not touching 0x07 Touching 1 0-255 Touch thread ID number 1 0xXX X ( 0-7FFF) 1 ...
Page 34
... Executing some commands may alter the performance of your sensor and render it inoperable. You should be aware of the results before executing any firmware commands. To optimize the performance of the 3M™ PX controller and simplify the development of custom drivers, 3M Touch Systems recommends you use the commands listed in this appendix for current development ...
Page 35
... The operating mode specifies the conditions under which the controller sends the X/Y touch coordinates (input data packet) to the host system. Mode Stream is the default operating mode for the 3M™ PX serial controller. In Mode Stream, the controller sends a continuous stream of data packets when the sensor is touched ...
Page 36
... This section provides information on sending firmware commands to the controller and interpreting the responses that the controller returns. The commands listed in Table 18 are those that 3M Touch Systems currently uses for development. 3M Touch Systems recommends that you use only these commands for 3M™ PX serial controller development. ...
Page 37
... Controller Initialization To initialize the 3M™ PX serial controller for new development, 3M Touch Systems recommends that the host system issue a Reset command whenever the host system is powered on and is attempting to establish communication with the controller. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 ...
Page 38
... You should be aware of the results before executing any firmware commands. To optimize the performance of the touch controller and simplify the development of custom drivers, 3M Touch Systems recommends you use the commands listed in Table 17 for current development. Using these commands ensures compatibility with all 3M™ controllers. ...
Page 39
... This is a positive response. If you receive a negative response, you must start over again. Touching the two valid calibration points results in a successful calibration. If either calibration point is invalid, the calibration fails. The PX controller restores the previous calibration values. If Calibrate fails, repeat the CX process. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 39 ...
Page 40
... (1680 x 1/ 210 = 210 Y = 1049 - (1050 x 1/8) = 1049 - 131 = 918 (0, 1049) [0, 0] Note: Other screen resolutions will scale proportionally. The touch coordinates will not change. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide ( 1679, 0) [16383, 16383] (1469, 131) ...
Page 41
... Name Command Syntax: <SOH>NM<CR> Response: <SOH>0<CR> Positive response. Description: Returns a name string Null Command Syntax: <SOH>Z<CR> Response: <SOH>0<CR> Positive response. Description: Queries the controller and waits for a response. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 . 41 ...
Page 42
... Response: <SOH>ADXxxx<CR> where Two ASCII characters that describe the type of 3M Touch Systems controller. Xxxx = This is a unique identifier not necessarily the actual firmware revision number. Description: Returns a 6-character identifier, which describes the controller type and the firmware version number. ...
Page 43
... So a response of diagnostic errors (normal response) The PX running with no errors returns the following string: <SOH> AD****00 <CR> The format includes two bitmapped ASCII hex status bytes. A “00” indicates no errors. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 . Indicates the PX series of controllers 43 ...
Page 44
... ROM_ERROR 2 PWM Error 3 NOV_ERROR 4 HDW_ERROR 5 Not used 6 Not used 7 Not used 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide Notes Code area checksum error Touch screen not connected or potential problem. Parameter Block1 checksum error Problem with ADCs ...
Page 45
... Troubleshooting & Maintenance If you have a problem setting up or using your display, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the display. You may also want to consult your video card user’s manual for additional troubleshooting advice. ...
Page 46
... Cursor does not follow finger movement or does not reach the edges of the sensor 3M Touch Systems, Inc. Proprietary Information -- 37732v04 Check that the video input from the video card falls within the refresh rate of the display. Refer to Table 1 for details. Check that your computer is using a supported display mode. Refer to Table 1 for details ...
Page 47
... PC will invoke the power management feature, refer to the user manual that came with your video card or PC. The touch sensor will remain on throughout this sequence. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 Possible Solutions • Open the touch sensor control panel and make sure all cursor offsets (vertical, edge/horizontal) are turned off. • ...
Page 48
... Consult the dealer or an experienced radio/television technician for additional suggestions. CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment. 3M Touch Systems, Inc. Proprietary Information -- 37732v04 3M™ Multi-Touch Chassis Display User Guide ...
Page 49
... Also, any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment ...