COBOX-FL-11 Lantronix, COBOX-FL-11 Datasheet - Page 78

• Manufacturer Part Number: COBOX-FL-11
• Description: Ethernet Modules & Development Tools EXTERNAL DUAL PORT
• Manufacturer: Lantronix
• Type: Device Serversr

Specifications of COBOX-FL-11

• Product: Modules
• Lead Free Status / RoHS Status: Lead free / RoHS Compliant

Troubleshooting
When you report a problem, please provide the following information:
When troubleshooting the f
and the Link (L) LED is lit
connection is bad. Confirm
Problem/Message
When you
c
A
message displays.
When you attempted to assign
an IP address to the
UDS/CoBox via the ARP
method, the “Press Enter to go
into Setup Mode” error
(described below) displayed.
Now when you Telnet to the
UDS/CoBox, the connection
fails.
When you Telnet to port 9999,
the message “Press Enter to go
into Setup Mode” displays.
However, nothing happens
when you press Enter, or your
connection is closed.
When you Telnet to port 1 to
assign an IP address to the
UDS/CoBox, the Telnet window
does not respond for a long
time.
6-2
Tabl
ommand in Windows, “The
RP entry addition failed: 5"
•
•
•
•
•
•
•
e 16
Your name, and y
Lantronix model n
Lantronix serial n
Software version
9999)
Description of the problem
Debug report (sta
Status of the unit
user and network
issue the ARP –S
- Pr
oblems and
ck dump), if applica
Error Messages
when the problem occ
(on the first screen s
umbe
activity at
our company name,
ollowing problems,
umber
solid green. If the
that you are u
Reason
Your currently logg
does not have the correct rights
to use this command on this PC.
When you Telnet into port 1 on
the UDS/CoBox, you are only
assigning a temporary IP
address. When you Telnet into
port 9999 and do not press Enter
quickly, the UDS/CoBox will
reboot, causing it to lose the IP
address.
You did not press Enter quickly
enough. You only have 5
seconds to press Enter before
the connection is closed.
You may have entered the
Ethernet address incorrectly with
the ARP command.
r
the time of t
sing a g
Lin
ble
ho
ad
m
ed-in user
u ed (please try to include information on
k LED is not lit, then the physical network
ood network connection
wn when you Telnet to port
ake sure th
he problem)
dress, and phone number
rr
at the CoBox-FL is powered up
Solution
Have someone from your IT
department log you in with
sufficient rights.
Telnet back into Port 1. Wait for it
to fail, then Telnet to port 9999
again. Make sure you press Enter
quickly.
Telnet to port 9999 again, but
press Enter as soon as you see
the message “Press Enter to go
into Setup Mode.”
Confirm that the Ethernet address
that you entered with the ARP
command is correct. The Ethernet
address may only include
numbers 0-9 and letters A-F. In
Windows and usually in Unix, the
segments of the Ethernet address
are separated by dashes. In some
forms of Unix, the Ethernet
address is segmented with
colons.
CoBox-FL User Guide
.